The fine print, in plain English
Terms &
conditions.
1. Who we are
This website and the services described on it are provided by Rupert Douglass Houston Begg, ABN 16 101 125 211, trading as Regional Website Design (“we”, “us”, “our”). You can reach us at beggrupert@gmail.com.
2. What these terms cover
These terms apply when you engage us to design, build, launch or maintain a website. By accepting a quote, paying a deposit or asking us to begin work, you agree to them. If we have signed a separate written agreement with you and it conflicts with these terms, that agreement takes precedence.
3. Quotes and prices
- Prices shown on our website cover a standard single-page build as described there.
- Anything beyond that standard scope is quoted separately. We give you a fixed price in writing before work starts.
- A quote is valid for 30 days from the date we send it, unless we say otherwise.
- Promotional prices apply only for the period stated and to projects booked within it.
- All prices are in Australian dollars.
4. What a standard build includes
A complete single-page website, designed for your business, built to work on phones, tablets and desktops, and published to a domain. It includes one round of revisions after we send the first build for your review (see clause 5).
It does not include copywriting, professional photography or videography, logo design, ongoing content updates, paid advertising, or third-party subscription costs, unless we have quoted for them in writing.
5. Feedback and revisions
- We send you the first build and ask for your changes in a single, consolidated round. That round is included in the price.
- Each additional round of revisions is charged at $40.
- Changes that alter the agreed scope — new sections, new functionality, a different direction — are not revisions. We will quote for them before proceeding.
- If we do not hear from you within 30 days of sending a build for review, we may treat that build as approved and invoice accordingly.
6. What we need from you
We will send you one clear request for the material we need: text, images, video, logo files, business details and links. By supplying material to us, you confirm that:
- you own it, or you have permission to use it and to let us publish it;
- it is accurate, and it is not misleading, defamatory or unlawful; and
- publishing it will not infringe anyone else’s rights.
You remain responsible for the content of your website. We are not liable for claims arising from material you supply to us.
7. Timelines
We will give you an indicative timeframe and work to it. Timeframes depend on receiving your material and your feedback promptly, and are estimates rather than guarantees. Where a delay is caused by material or approvals we are waiting on from you, the timeframe extends accordingly.
8. Domains, hosting and third-party services
- Where you ask us to, we will register a domain name on your behalf. Domain availability is outside our control, and registration is subject to the registrar’s own terms.
- Domain registration and renewal fees are payable by you, either directly or as an on-charge from us at cost.
- Your site may rely on third-party services such as hosting, fonts or analytics. Those services are governed by their own terms, and we are not responsible for their availability, pricing changes or outages.
- You are responsible for renewing your domain. If it lapses, your site will stop resolving at that address.
9. Payment
- Unless we agree otherwise in writing, payment is due before the site is published.
- Invoices are payable within 7 days of issue.
- We may pause work or decline to publish while an invoice is overdue.
10. Ownership
You keep ownership of everything you supply to us — your text, images, video, logos and brand. Once you have paid in full, you own the final website we deliver for you, and you are free to use, change or move it.
We keep ownership of any underlying tools, code libraries, templates and techniques we use across our work, and of any concepts we present but you do not buy. Third-party components (such as open-source libraries and licensed fonts) remain subject to their own licences.
Unless you ask us not to, we may show your finished site in our portfolio and on social media as an example of our work.
11. Changes after launch
We keep a copy of your site on file so that later changes are straightforward. Small edits — updating hours, swapping a photo, changing a phone number — are typically $40. Larger changes are quoted before we begin. Keeping a copy on file is a convenience, not a backup service: you should keep your own copies of any content that matters to you.
12. Cancellation
You may cancel a project at any time by telling us in writing. If you cancel after work has started, you are liable for the work completed to that point, and any domain or third-party costs we have already paid on your behalf are non-refundable. We may cancel a project if the material we need is not supplied within a reasonable time, or if an invoice remains unpaid; in that case the same applies.
13. Liability
We take care with our work, but we cannot guarantee particular commercial results — search rankings, traffic, enquiries or sales — because those depend on factors outside our control. Any figures quoted on our website describe past outcomes for other clients and are not a promise of your results.
To the extent the law allows, our total liability arising out of a project is limited to the amount you paid us for that project, and we are not liable for indirect or consequential loss, including lost profits or lost data.
14. Your rights under Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Our services come with guarantees that cannot be excluded under Australian Consumer Law. Where we are entitled to do so, our liability for a failure to comply with a consumer guarantee is limited to supplying the services again, or paying the cost of having them supplied again.
15. Privacy
When you contact us through this site we collect the details you give us — such as your name, email address and business information — and use them only to respond to your enquiry and to carry out work for you. We do not sell your information. We keep it for as long as we need it for those purposes, and you can ask us to correct or delete it by emailing us.
16. Governing law
These terms are governed by the laws of New South Wales, Australia, and the courts of New South Wales have jurisdiction over any dispute arising under them.
17. Changes to these terms
We may update these terms from time to time. The version published on this page at the time you engage us is the version that applies to your project.
18. Contact
Questions about any of the above are welcome — email beggrupert@gmail.com and we will answer plainly.
Any questions?
We would rather answer them now than have them come up later.